I bought what I thought was a genuine phone from a phone shop in Waterlines, Port Harcourt.
A few days later, the battery malfunctioned and a technician told me it was a used phone.
Counterfeit/fake products, expired goods, and bad business practices are everywhere. Nkechi recently fell victim to a fake malaria drug. She spent weeks in the hospital fighting for her life.
As a consumer, using fake or adulterated products can have dangerous consequences: health problems, financial losses and even death.
An insider shared an experience during her internship at the Ministry of Health’s Food Safety Unit.
During inspections of food premises, they would often discover cartons of expired tin tomatoes, milk and other staples being sold to unsuspecting consumers.
They seized a large consignment of expired tin tomatoes from a market.
Many businesses are selling counterfeit or substandard products to consumers, resulting in serious effects: consumers falling ill, losses and even losing their lives.
As a consumer, you have the right to demand quality and safety.
Practical Tips
1. Before buying, research the product, manufacturer and seller. Check online reviews and ratings.
2. Suspect very low prices or unusual packaging. Check labels, holograms and security features.
3. Check expiry dates.
4. Check for visible defects, damage or irregularities.
5. Demand receipts and warranties.
If you encounter consumer issues, consult a Business/Commercial Lawyer.
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APEX CHAMBERS, top Law Firm of Business/Commercial and Property/Real Estate Lawyers, Attorneys, Barristers, Solicitors and Notary Public with Law Office in Port Harcourt, Rivers State, Nigeria